1. Introduction

Ryzer Equipment (“Company”, “we”, “our”) is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect the following personal information:

Name

Company name

Phone number

Email address

Shipping and billing address

Payment information

Product inquiries and order details

Communication preferences

Information is collected when you:

Submit a contact or quote request form

Place an order

Sign up for communications

Communicate with us by phone, email, or SMS

3. How We Use Your Information

We use your information to:

Respond to inquiries

Provide quotes

Process orders and payments

Deliver products

Provide customer support

Send order confirmations and updates

Send service-related communications, including SMS

Improve our products and services

We do not sell personal information.

4. SMS Communications & Consent

By providing your phone number through our website or forms, you consent to receive SMS messages related to:

Quote follow-ups

Order updates

Appointment confirmations

Customer support

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

We do not share mobile numbers with third parties for marketing purposes.

5. Payment Information

Payments may be processed through secure third-party payment processors. We do not store full credit card details on our servers unless required for authorized recurring billing.

6. Sharing of Information

We may share information with:

Shipping providers

Payment processors

Website hosting providers

Communication service providers

Legal authorities when required by law

Information is shared only as necessary to provide services.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

8. Data Retention

Personal information is retained only as long as necessary for business or legal purposes.

9. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and user experience.

You may disable cookies in your browser settings.

10. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

11. Contact Information

Ryzer Equipment
[Insert Address]
[Insert Email]
[Insert Phone]